Last updated: July 2026
As a food manufacturer, Velmora Foods follows the policy below for refunds and replacements.
If you receive a damaged, defective, or incorrect item, contact us within 48 hours of delivery with photos of the product and packaging, and we will arrange a replacement or refund.
For food safety reasons, we're unable to accept returns of any product once opened, unless it is damaged or defective.
Refund and replacement terms for bulk or export orders are agreed upon separately as part of the order contract.
Email hello@velmorafoods.in or WhatsApp +91 95974 67628 with your order details.