Refund Policy

Last updated: July 2026

As a food manufacturer, Velmora Foods follows the policy below for refunds and replacements.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, contact us within 48 hours of delivery with photos of the product and packaging, and we will arrange a replacement or refund.

Opened Products

For food safety reasons, we're unable to accept returns of any product once opened, unless it is damaged or defective.

Bulk & Export Orders

Refund and replacement terms for bulk or export orders are agreed upon separately as part of the order contract.

How to Request a Refund

Email hello@velmorafoods.in or WhatsApp +91 95974 67628 with your order details.